Guest Reviews
Tripadvisor reviews
Google reviews
P A
08:01 03 Nov 24
October end of season so not busy which was great. Large selection at breakfast. Coffee was the only thing that I... didn’t like.Beach has smooth rock can be slippery in the water but there’s a sand path out to sea you need to ask where’s safe.Kept clean by good staff.Think the gym is free but spa is paid with indoor pool.read more
Δήμητρα Τσιγαρίδη
13:50 01 Nov 24
Excellent experience!I have traveled alongside with other team members for Startup Greece Week, and we had the... pleasure to stay to Thalassa Beach Resort for 4 days. The resort was absolutely beautiful! The hotel personnel made us feel very welcome and they were very helpful and polite.The rooms were very spacious and clean, and the breakfast and dinner we had were equally great, adding to the whole positive experience.If you ever visit Chania I would definitely recommend staying at Thalassa.read more
Roger Digby
09:07 26 Sep 24
VERY nice hotel. The room, the facilities and especially the staff were great. It is very quiet, which suited us, but... heard someone moaning. If you want music and 'fun' games, choose somewhere else. The pool is small but its right on the beach, so wasn't a problem. Also no kids to worry about. We only eat breakfast in the hotel. It was very good with lots of choice. The cooked food wasn't great, but never is. The rest was top class. Great service by the team.read more
Jean-Michel Priou
15:36 25 Sep 24
Drawn by positive reviews, we had high hopes for Hotel Thalassa, but our experience fell short of a five-star... rating.We stayed in Junior Suite 602 with a great sea view, though the furniture and lighting were slightly outdated. The hotel itself feels aged, especially in the restaurant and breakfast area, which lacks charm and has uncomfortable chairs. The buffet, despite variety, was repetitive and uninspired, with only basic coffee options available despite having a barista machine.Additionally, the staff was generally unfriendly, with few greetings or warmth across the hotel. This was a stark contrast to a previous stay at a similar four-star hotel, where we felt genuinely welcomed.In conclusion, while the accommodation was decent, the rest of the experience did not live up to expectations. We wouldn’t recommend it overall.read more
Mo Hatchett
08:26 22 Aug 24
We enjoyed our holiday from day 1 30/06/24-13/08/24 our room was 115. It was ideal for us and was spotless the maid was... fantastic. The hotel it self, its in the right location for all your needs Supermarkets, Restaurants a bus service to Chania only 2 euros and even a little train that takes your on tours. The hotel staff Brilliant 10/10 nothing to them is not a problem. A big thank you to the breakfast staff and the poolside staff as well. The food nothing to complain about it all good. We had no issues with finding a sunbed or sun lounge, ample so no getting up early to reserve a bed. We had a Fantastic time thanks to great people and will definitely be going back. Also many thanks for the bottle of wine for my birthday. One more thing I should say the hotel is wheelchair friendly.read more
benjamin garsia
10:56 21 Aug 24
Wow where do I start, we flew all the way from Australia to stay here for 3 weeks. We’ve been to Greece many times but... not to Crete, We chose Thalassa, I read soooo many reviews for so many hotels before booking my trip. When I came across Thalassa, every single review was amazing, I did my research and booked. This hotel should be 5 stars, the service is so incredible from the moment you walk in, the hotel is so clean and kept so tidy, the food is 10/10 and the buffet breakfast is elite. It’s got a big pool and plenty pool beds and umbrellas then they have the beach in front of them which they have sooo many beds and umbrellas. I can’t express how good this hotel is, it’s so special and in such a great location!!! I cannot recommend it enough, massive shout out to all the staff every single one of you make this place special! Big shout out to Christina, she helped us so much with restaurants and everything we needed. I recommend hiring a car and driving around yourself the island is so beautiful! God bless you all ❤️❤️❤️❤️read more
Paula Taylor
06:34 15 Aug 24
Lovely hotel, very friendly and relaxed. We have returned for a second year because it has amazing facilities and they... are so lovely. The swim up pool bar is great for afternoon cocktails and the beach views and easy access are perfect. The food in the Ouzaki restaurant is great - reasonably priced and delicious, large portions. The resort is great tooread more
an k.
13:25 09 Aug 24
Excellent customer service! We got married in Chania, and we had a large group of guests with us. All the hotel staff,... catered to every need (transfers, rooms etc). They help us so much along the way even before our arrival. Great people, great location and great rooms 🙂read more
Ted Lazos
15:11 26 Jul 24
This is the 10th hotel in 2 visits to Greece and it has been amazing. It truly is a resort spa vs. a boutique hotel.... Beautiful and very warm pool. Staff, especially the front desk people Christina and George that couldn't do enough for you. Exceptionally clean and well maintained. We will definitely be back!read more
Karin Dennis
03:53 14 Jul 24
You will never know the great view one has at Thalassos Beach Resort if you haven’t been here. The beach and food were... excellent and represented the culture well. The service at the hotel were lovely and everyone was ambitious to keep everything clean, mostly the handsome gardener. The only downside was the room‘s toilet which was quite difficult to enter at times, recommended for slim people…In general a wonderful holiday experience!read more
Frank Mayall
18:44 04 Jul 24
Brilliant vibe. Great pool, great beach ⛱️ accommodation top class. Service Brilliant. The whole experience was superb,... and we would book again through jet2.read more
lily Coniam
09:27 04 Jul 24
An amazing resort.. only downside was being placed in the wrong room, and when querying couldn’t be moved for another... two nights! And the person at reception, can’t remember his name, made it out as though it was our fault. Only was annoying as paid extra for the correct room. Other than the guy on reception all staff were happy, you can tell they love their jobs. The food was exceptional, especially if you go half board. You definitely get your moneys worth! With 4 course meals. To get good sun beds you do have to go down early. The swim up bar was a life changing experience, will be looking for them for every hotel I stay at. The guy at the bar knew our order after a few days, and they enjoy a conversation. Amazing customer service. They come around everyday with watermelon as a refreshment, and having the beach at the door step is amazing. The views are amazing too!read more
Diane Spencer
05:07 27 Jun 24
Hotel is spotlessly clean, fantastic staff in all departments who cant do enough to help you and the breakfasts were... excellent. The pool bar was first rate, wonderful to chill three with a beer or lemonade. No children allowed, so for my wife who works in a school, it was paradise. It was for all our party. Would definitely return in the future. Also try the spa, the massage I had worked wonders on my back.read more
L
14:17 12 Jun 24
Fantastic adults only hotel with amazing views from our Seaview room. The staff and service were excellent. The food at... the pool bar was delicious. Very reasonable prices for food and drinks. The property is extremely clean and well-maintained. Couldn’t have asked for a nicer stay in Crete.read more
Maybe Buffalo (Maybebuffalo)
10:00 06 Jun 24
We have just returned from a week at this fabulous hotel. When we booked via TUI in January there were no seaview... junior suites available. Imagine our delight when we were told we are being upgraded to a junior suite which had a seaview. From then on the holiday just kept getting better. The staff is super friendly all round, the place is very clean, the pool and pool side are well kept, the pool bar is not noisy. We booked half board and enjoyed the daily evening a la carte experience (which we didn't even expect/remembered having booked lol) with amuse bouche, soup, appetizers, salad, main course, desert and prosecco. You should prebook a table but it wasn't super busy when we where there. We also swapped the dinner for lunch a couple of times which you then get to order/eat at the pool bar restaurant. The breakfast selection and freshness was the best I've had anywhere in Europe. There's a small fridge in the room, the air conditioning works super well, bedding and towels are changed daily unless you put a sign up to say it's not required. There was bottles of water and some chocolate bars as a small welcome gift. Pool towels are provided, so are bathrobes and slippers. The hotel is located on the main road but it isn't super busy outside, when we went on the Little Train we saw how packed/busy the road was barely half a mile further up and thanked our lucky stars for having chosen the Thalassa hotel. We had a super relaxing and chilled time. Whilst we didn't book a spa treatment the staff came round most days with special offers for the day and a cool towel. Oh and a staff member came round at around 11.30 each day offering fresh watermelon. The pool bar is very reasonably priced for food and drink (unlike Santorini for example). We missed the Greek buffet night but enjoyed the brief violin/piano entertainment on a couple of evenings. The beach is 'right there', yes, there are rocks to get into it but I bought swim shoes in the shop opposite the hotel for 8Euros and no problem. The sea is clear and clean all round. We would happily go back any time. The guests are a mix of Scandinavian, German and British from what I could tell. There even is a library of books in the reception area. The only critisism I have is that people were reserving sunbeds from 7/8am (I saw from the room balcony) and not turning up until 11/12 noon even though the signs ask not to.read more
Amanda Rout
11:00 31 May 24
Absolutely loved our stay!!! The staff are exceptional, everywhere is clean and tidy, comfortable rooms, a lovely pool... bar area and free sun beds on the private section of the beach.Great location with a big supermarket literally just across the road, plus plenty of shops, bars and restaurants right on the doorstep (without being too noisy)Chania is well worth a visit and is just a cheap bus ride away. We also hired a car (via reception) and drove to beautiful Falassarna beach, had dinner at Captain Nikolas and then stayed for the sunset. Also drove into the mountains to the Botanical Park and Gardens. A very pleasant 2 hours spent exploring and well worth the €7 entrance fee.All in all can highly recommendread more
Colin Baker
09:25 30 May 24
A beautifully situated hotel right on the sandy beach with lovely views. However, be careful. A standard room with... terrace will put you on the ground floor which in reality is the basement with no views or outlook from your terrace. To be allocated this room at midnight after 2300 miles was unacceptable. They wanted another 200 euros for an upgrade and 400 for a Seaview!! We moved but only to a slightly better standard room. They didn't really care. Breakfast was excellent and the staff serving were wonderful. 30 mins on the frequent bus service into Chania which is a stunning town with excellent restaurants and shops. And the people are so friendly.read more
Yaning Lu
11:16 02 May 24
Thalassa Beach Resort located next to a really nice beach. The staffs there are super nice and I really want to mention... the Pool Bar staff Manos, who is really humorous, hospitable and friendly. My husband and I really enjoyed having drink at the bar and talking to him in the evening. Also, the reception lady Athina was also super helpful and nice. She gave us ideas and tips about Samaria Gorge. It was really nice experience there.Ps, there is a super cute hotel cat there ☺️read more
Ascalone Ascalone
04:00 05 Nov 23
Super in every sector. Very confortable room, very various and high quality breakfast, very professional and gentle... personnel, lot of services and, never seen before, sits under the water in the swimming pool around the bar. TOPread more
Mehmet A.
11:39 27 Oct 23
The staff at the hotel were great. Very professional and friendly. There is a well kept pool and access to beach. ... Lunch menu is reasonably priced. Great spa facilities. we are very grateful the upgraded our room, which meant we had a great view of see. Thanksread more
Coleen P. Zoller
19:21 16 Oct 23
The room was clean. The staff is very nice. Breakfast is good with some nice variety (but the coffee and tea could be... improved). The dinner is awful (seriously it is poor quality especially the seafood which was inedible) and overpriced compare to every meal we ate anywhere in Crete over many years of visits. The room to which we were “upgraded” had a staircase separating the bed area from the bathroom (not desirable) and our balcony overlooked many other balconies and a parking lot instead of the “garden view” we paid for. Most awful is that our room smelled of cigarette smoke even after several days! Even on hot days the pool was quite cold and no one used it. I would not return to this hotel and would recommend either a stay in a nearby mountain village or a hotel at the beach that is more ho eat about what it is. This one is quite dated (though the bathrooms have been updated?read more
Jarkko Koivisto
18:41 16 Oct 23
Good place for couples and adults, who enjoy relaxed and peace. No kids hotel, and you can experience it enjoying quiet... and stillness. Rooms arent too well isolated, so in evenings U can hear ppl walking and talking in hallway. It would be nightmare if kids would be allowed, luckily they arent.Workers are nice and polite, helpful.Place is clean and clearly for adults favours.Definetly would come here again if we decide to stay Agia Marina again.read more
Nika Jachowicz
11:15 16 Oct 23
Great stay, really comfortable beds, really nice shower.Pool bar with good ambience and tasty drinks. Shout-out to... Manos for being the most attentive barman.read more
Evonne Hawkins
13:21 26 Sep 23
Fabulous hotel, very clean and the comfortable beds. All the staff are very friendly and helpful. We will definitely... be coming back to this hotel next year.Plenty of restaurants around would recommend Romeos. Although we haven't tried the hotel restaurant yet but if the snack bar is anything to go by it should be good.Plenty of available sunbeds.read more
Suzie Tobias
11:15 14 Sep 23
What a great hotel, first and foremost the staff are excellent, attentive, friendly and informative. Cleanliness of... everything 10/10. Lovely gardens, bar, pool and beach on site.We had a really great split level room which was unexpected, as it happened we had very bad weather(due to storm Daniel) and had our room not have been so superb we would have been sooo miffed tbh. The breakfast is plentiful, fresh, hot, with some interesting extras like lemon and almond syrup juice, delish. Enjoyed our stay immensely. Would highly recommend. Thank you Thalassa xread more
Mia Mi
10:11 10 Sep 23
We love this hotel, booking yearly.Extremely nice staff.Wonderful food!Great calm location at see.
Eve Mar
11:07 08 Sep 23
This resort was the perfect place for us to start our honeymoon! The room was very clean and spacious, the bathtub fit... two of us easily, and it had all the amenities needed and more. Keep in mind that it is like a loft, so it can get hot where the bed is sometimes since there is no conditioner on the upper level.It is comfortably located on the beach, so it is a short walk for tanning and swimming and you get a nice view of the ocean. The pool was clean and nice as well, however the jacuzzi wasn’t warm, just had bubbles.The restaurants for dinner and lunch on site both were reasonably priced and had delicious food. Also, the breakfast buffet had lots of variety and was amazing!!The location is about 20 min from Chania which is what we were searching for and centrally located to the places we drove to such as Elofanissi beach, Seitan Limania, and Balos.The hotel itself is not located in a “quiet” or secluded area since it is surrounded by other hotels next door and shops across the street as well, however, it was a convenient walk for us for nearby markets.The staff was very professional and friendly. There was always someone to help at the front desk.read more
I. P.
10:30 24 Aug 23
This year (2023) we spent our vaction in Thalasso Beach Resort for the third time. The entire staff is very friendly... and it feels like family.The breakfast is perfect and offers everything you desire. The beds by the pool and on the beach are very comfortable and you willalways find a nice and quiet spot. The snack bar (Ouzaki) directly at the beach has a nice view and offers delicous food all day long.The pool bar with the chairs directly inside the pool offers perfect cocktails an with Manos, the Barkeeper, you have the best Barmixer in Greece.Also the spa in the hotel is very professional and offers a lot of good things for your body.You also have to say that the hotel is „Adults Only“, so it is really very quiet.If you don`t want to eat in the hotels restaurant, which is very good with perfect quality, you can reach a lot of restaurants within a few minutes walkingdistance.We can recommend this hotel and we will come back as soon as possible.Best regards, Martin und Isabellaread more
Mehmet Karamancı
09:06 19 Aug 23
One of the best experiences we had staying in this hotel. Strongly suggest everyone. Tasty mornings and a good ouzerie.... Beach is few steps awayread more
Jan Tovey
07:59 29 Jun 23
Fantastic hotel, 1st class staff ( Manos needs someone to help him, he may think he is James Bond (his words) but... guests have commented that he gets stressed and grumpy at times and have to wait a long time for drinks). A special shout out for all the breakfast staff, highly professional, so we'll organised and friendly. Great adult only hotel with a beautiful private beach. Highly recommend.read more
Steve Sharpe
15:28 13 Jun 23
Stayed last week,absolutely lovely hotel. The staff are exceptionally friendly. Would stay again.
Sapna
21:45 04 Jun 23
Everything Just super amazingBreakfast, staff, Service, everyone wa soo extremely friendly, very City central,... beautiful rooms, great Pool, the beach is Just infront of the hotel/resort...would def. Come here again 😊👌🏾read more
isabellejw k
15:42 01 Jun 23
Literally the best hotel I’ve been to. Amazing breakfast, so much to choose from and you even get bubble wine. The... Greek salad on the lunch is literally to die for, amazing!!! The food is amazing otherwise, my partner said he had the best meal he’s ever had on this hotel.The staff is super friendly, the room is really nice and clean. The pool is good and the sun beds too. I only wish I had brought swin shoes as the ocean has a lot of rocks.read more
Michael Durrant
08:53 22 May 23
We are almost at the end of a week's stay at Thalassa Beach and it has been outstanding. The staff, food & service... levels are truly exceptional. Very comfortable beds. Brilliant breakfast buffet which echoes the evening meal (we are twice in the restaurant). Hotel sunloungers extend on to the beach directly in front of the hotel. Would recommend without hesitationread more
Jason King
19:33 28 Nov 22
Stayed there for the last two weeks of the season so it was very quiet, straight away we were upgraded at no extra... cost.The breakfast selections were outstanding, the hotel was exceptionally clean and a great atmosphere was made by the wonderful staff.read more
Anika Zettha
18:02 03 Oct 22
My friend and I just returned from our 10-day vacation and loved the hotel. The staff were exceptionally friendly,... always helped us in need (e. g. by booking a rental car for us) and it was evident that they love what they do. The breakfast buffet offered local delicacies as well as fresh fruit, different varieties of eggs, gluten-free options and much more. Our room was clean and provided us with everything we needed, i. e. clean beach towels on request. We especially enjoyed the adult-only policy since we were looking for a peaceful vacation. The staff have succeeded making our stay truly memorable. If we ever visit Crete again, we will make sure to stay at Thalassa Beach Resort.read more
Don Hunter
06:17 02 Oct 22
Superb holiday with great serviceWe have had a week at this hotel which we booked to celebrate our 25th wedding... anniversary.From the moment we stepped in we knew we had chosen the right place !Prior to coming I sent an email to the hotel asking them to arrange one of their packages ( in secret) so that I could surprise my wife.I booked a package that included ( amongst other things) a couples massage and a romantic dinner served on the beach.The massage was superb and whilst I am no expert my wife who has had a few around the world said it was superb, again all the staff in the spa were professional, friendly and delivered exceptional service.The private meal on the beach was out of this world, the food, service and ambiance was just magical.It would be impossible for me to thank all the staff by name but rest assured that from the cleaners through to the barmen and the waiting staff you could not wish for more, they are truly an asset to the hotel.Finally a big shout out to Andrie Stylianou, the hotels reservations manager who managed to arrange all the extras above in order to surprise my wife during our stay.Again superb service from a dedicated team of professionals who care about their guests.Thank you all !read more
Hilary Ward
19:55 27 Sep 22
Lovely hotel with lovely staff. Great restaurant with superb food. Friendly and helpful staff Stella in the restaurant... was lovely. Great location. Nice pool and pool bar. Comfortable rooms and beds. All round a great hotel which I wouldn't hesitate to stay at again. We stayed for 11 nights from 29/8/22. We had a garden veiw which was very peaceful but if you can get a sea veiw room the veiws are fab.read more
Nikita van Berkel
15:09 13 Sep 22
Beautiful Resort, stayed here in June and had a great time! The cocktails are amazing which you can enjoy at the bar in... the actual pool. Room was clean and tidy, nice sea view!I would definitely recommend!read more
Jaycen Ferreira
17:42 01 Sep 22
We had an amazing experience staff was friendly and helpful, very accommodating. Beautiful resort, great area for a... location. For us at least see the sights but get away from the business of downtown Chania. We would surely return if we go back to Crete!read more
MÖLUK
18:33 21 Aug 22
We were there a week ago. The hotel is centrally located, yet it is totally quiet and absolutely suitable for... relaxation! The rooms are great, the staff is very friendly and the location is fantastic! The food tastes excellent, and the drinks and the Pool Bar are delicious! Best regards to Manolo, Michael and Bettina from Austria!read more
Kreshena Hill
11:54 13 Aug 22
Amazing hotel, rooms and view of the sea from our room. The staff went above and beyond to make our stay amazing, we... will definately be returning. If anyone goes there, say a special hi to Manos at the evening poolside bar for us. He has become a true friend.read more
Mark Apidopoulos
16:26 07 Aug 22
EXCELLENT HOTEL!!! What an unbelievable experience staying here. The hotel workers are so friendly. The food, drinks... and service is amazing. I cannot say enough good things about this hotel. Shout out to my man Manos who is the nicest bar tender and makes excellent drinks. You will not regret choosing this fabulous hotel. The front desk man in the morning shift is amazing.read more
Nigel Mackay
12:00 21 Jul 22
If you'd prefer a relatively compact, relaxed hotel, with excellence in everything, this is right up there with your... options. Every member of staff is happy, competent and motivated. The restaurant, pool, swim up pool and covered seating, loungers, giant jacuzzi, 4 posters, beach loungers are all made and set our in a way that just works and is beautifully relaxing. We'll done everyone.read more
Heidi Oldfield
13:14 26 May 22
What a fabulous resort! I cannot describe how happy we were with our stay. The staff, the food, accommodation, pool,... private beach; just everything was exceptional. We did a spa day too, hot stone massage and it was one of the best I’ve ever had. We used the gym everyday too and it was very well equipped - my husband was very happy!Thank you to everyone who made our stay so lovely. I miss my daily margarita already! Hope to be back soon 💙read more
Dry Parlour Inc.
08:35 10 May 22
Location ✔️Customer service ✔️Cleanliness ✔️Food options ✔️Find me a place in Chania with more outstanding customer... service …I’ll wait. 😊Thank you for your hospitality. You will see me again!read more
Mehanna Naif
20:02 08 May 22
Great hotel with a private beach. The rooms were very nice and spacious, with all the necessary accomodations for a... 4-star hotel and probably even better (lots of towels and cosmetics, slippers, bathrobes, etc) + a nice little balcony. The swimming pool is beautiful and the beach is literally two steps away (not the best beach but still great nonetheless). Breakfast is good even though we had more options in other hotels, but it was still rich and of quality. It was made better by the hospitality of the breakfast team manager which made us feel very welcome and confortable. You can have your breakfast in the terrasse, looking at the beach and swimming pool from one side and if you get the right table, you can also see the snowy mountains on the other side. Staff was always very helpful with a big smile and did their best whenever we asked for recommendations. Cleaning was always done perfectly, thanks to the great cleaning team.The price is very affordable for a hotel of this standing.The location is great also, with a lot of restaurants around and a dozen minutes by car from Chania. We would however recommend eating in Chania for authentic Greek food or in the hotel's restaurant (Elaion) instead of the surrounding ones.tl;dr Great hotel. Spacious beautiful rooms. Great swimming pool. Definitely worth it.read more
Victor Chauhan
11:04 04 May 22
I’m not an avid reviewer but, the quality of food (insanely amazing) and service from all of the staff - cleaners,... cooks, front desk, spa, bar, and restaurant - deserves to be called out. It has been simply exceptional. The staff have been super friendly and rightly deserve to be recognised. It’s a lovely resort, clean and with good amenities. It’s well located for easy access to cultural sites up and down the coast. Highly recommend!read more
Ari Ukskoski
17:07 23 Apr 22
Very friendly stuff and excellent breakfast! Gym is nice but needs more equipment for strenght training. Hotel is very... clean and the beach nearby is nice. Strong recommendation. 😊👍read more
kobi alkotser
17:54 27 Oct 21
We spent four days in the hotel at the end of the season. Accomodations ware great, food is good and the stuff gave us... a home like fealing.We rented the big room with jacuzzi and it was great. (A little too big for a couple)read more
rahul gupta
13:17 19 Oct 21
Very disappointed to see...such a great name running under a tent house...Bad ambience and Interiors..Earlier Thalasa... was 10 current one is 2..Very limited menuAverage DJread more
Lester Kan
09:07 13 Oct 21
A solid 4 star hotel by virtue of their friendly and hardworking staff. I stayed in a suite at this resort hotel over... 10 days. The hotel has most of the facilities you would expect from a 4 star hotel. The bed not too comfortable and the shower is quite weak and their old water tank still gives hot and cold water cycles. So your shower will constantly turn hot and cold which is pretty annoying.I am impressed by their restaurant Elaion which I gave a separate review. The food and service is exceptional. Although I only had breakfast and dinner twice during my stay, it has nothing to do with their food or service but my desire to explore other restaurants. Good selection of choice in the breakfast buffet and the dinner menu is quite generous with choice of food too. You have a 4 course meal every dinner, wine not included.I also recommend taking a massage at the Spa to relax tensions, the masseuses are good.Towels are replaced regularly and generously. The staff work hard to keep everything clean. I like the staff, they are warm, helpful and friendly which really make this hotel great and enhance my overall experience despite the shortcomings for the bed and shower.Cleanliness 9/10, bed 6/10, shower 4/10, value for money 7/10.read more
Julian Humm
08:21 10 Oct 21
The hotel exceeded our expectations. Very nice staff. A great pool area and bar, directly at the beach. Surrounded by... nice Restaurants nearby, a little bit further up the hill.read more
Tamara
08:11 27 Aug 21
We stayed there for our honeymoon for 7 days, and it was INCREDIBLE!Beautiful resort with everything you need,... friendly staff, delicious delicious food!We booked the Executive Suite, it is two stories with a hot tub and a big balcony overlooking the pool and sea.I have to highlight how polite and nice the staff were.Highly recommended!read more
Lucille Perreault
11:16 19 Aug 21
Beautiful resort with board (breakfast and dinner). The first front desk employee was great and very helpful. Our... room (junior suite) was spacious. The front desk employee in the morning of our departure was not helpful, but she didn't mar the overall experience.read more
Polina Berlin
01:57 10 Aug 21
Ive never been in a place that took care of me and my Bf like this ! The staff is amazing every single one of them... !the reseption , in the bar\pool , kitchen .. everyone !they helped us with every little thing.. problems or advices , i will come back for sure . Thank you guys !Also the hotel is beautiful comfy and in a great location .. the beach awesomewe loved it .Special thanks to Marianna , Nektarius and Konstantinos from Polina and ITayread more
Bibibo Bobobo
17:23 20 Jul 21
The staff was super friendly and very receptionists. We had an junior suite with sea view also overlooking the pool and... garden. The bed was extremely comfortable and superb to sleep in. Fantastic! Even though the second floor of the suit felt a bit hot since there was only a little ac next to the bed. The rocky beach was sometimes difficult to access - especially when windy with waves. There are nicer beaches around the corner and on the island. The mattresses of the sunbeds could be renewed or kept cleaner. Also the beach. It doesn’t make sense that the spa staff gives away wet wipes that land on the beach and nearly into the sea due to the wind. They gym was ok - with, cardio, weights and TRX but unfortunately without windows. The morning buffet offers a variety of different foods, also local specialities. On the main street outside the hotel you‘ll find everything you need, from restaurants, to shops, bars, supermarkets etc. Albeit not very pretty and run down. The hotel is kept very clean - but everyday we found too many hair balls in our room after the cleaning…. Maybe change the broom or mop/water more often? All in all a very comfortable and relaxing holiday.read more
Leticia Jaramillo
12:16 17 Jul 21
Great stay, excellent service every day, good food, spa services and great location. Highly recommended
alex ivlev
13:03 12 Jul 21
Wow! Where do I begin ? This resort is a rare combination of the best facilities, location and service that makes your... vacation experience simply delightful !It was my first time in Crete and to tell you the truth this resort was not my first choice but only because the pictures doesn't make it justice. From the moment we made the reservation, through our arrival and our stay we felt so welcomed!The hotel is beautiful, modern, very clean very well maintained. The location is very convenient on the main street with lots of restaurants, taverns and attractions.We had a garden looking room which I loved cause it was very quiet. The pool is amazing and the private beach is just a few steps away. There was always room in the sunbeds, and I loved how clean they were and how they were arranged in a spacious way that you still felt privacy. I loved that the hotel was eco-friendly with saving energy, recycling etc. The breakfast was wonderful, a lot of variety and great Greek foods. All the food in the hotel is very very good we tried the room service, the poor bar snack and we had dinner in the a-la-carte restaurant that was unbelievably delicious and amazing. The cocktails in the pool were superb and we enjoyed them almost daily :)Now coming to the cherry on top, the staff in the hotel (wow!!!!) it made our stay !! Coming from the hospitality industry myself I sometimes tent to overlook things naturally, but I really have nothing simply nothing to improve here... From the lady that checked us in and helped me with the birthday cake for my husband, the entire front desk , the breakfast team (I think the manager name is Nikólaos), the pool staff the Spa ladies really really did above and beyond in every aspect (I'm really sorry that I don't remember more names )!! The house keeping was top notch, out room was always spotlessly clean. Everyone was so welcoming, friendly, always smiling and giving the best of the best felling. Thalassa team you made our honeymoon unforgettable !!! Every interaction with the staff was so pleasant !Nothing to improve, everything was PERFECT !!!Thank you ! We are your guests and friends for life!I cannot wait to come back and of course recommend this place to all my friends and family.There's a reason why this place has so many positive reviews everywhere, this resort is a true Gem of Crete !read more
אורנית מעצבת אחרת כספי
15:50 09 Jul 21
Wow, what a hotel, service.Special care after covid 19 guidelines!
Rebecka Andersson
13:33 23 Sep 20
We stayed 2 weeks and the experience was amazing. The spa personnel were very professional and nice. The poolbar was... gorgeous. The bartenders were professional (of course everyone who worked there were professional), and made very good drinks 😎 The food was very good, and the breakfast was the best.The conclusion: 10/10 would visit again!Ps. We were there last yearread more
torkel eeg-olofsson
17:44 11 Jan 20
Very nice Hotel in Agia Marina, Kreta. Close to the Mediterainian Beach. Extra special Breakfirst Buffé.
shak malik
14:50 17 Aug 19
Stayed here for a week. Half-board. Good size room with big and very comfortable bed, ensuite bathroom with shower and... a balcony. No sea view. Staff all speak good English. Good size pool with bar. Comfortable sunbeds included. Drinks pricey as expected. Breakfast menu extensive, pretty much anything you could want. Evening meal has different set menu every day, limited choice but 5 course meal should you want it. Allow 90mins at least for dinner and you are expected to book a time in advance. The food wasn't to our taste, we found it either too rich or too bland. Best night was buffet night! Would we come back? Maybe as bed and breakfast.read more
Svindlarn89
14:35 05 Aug 19
Very good place to spend your vacation. Excellent service from the staff. This is my second time her and it will be... more. They have everything here, beach 25 m from the pool. This is a hotel there the staff remembers you and give you the extra to make you feel welcome. Saw someone writhing negative stuff about the breakfast here. Can't understand why, you get everything you can imagine. Thalassa beach resort, we love this place!read more
Brian Cooper
21:22 26 Oct 18
Light, airy, very clean, lovely staff. Good location. On arrival, slippers, bath robes, bottles of water,... toiletries...... Loads of choice for breakfast, including a glass of sparkling wine. Right on the the beach after the pool bar. Free sunbeds and also beach /pool towels in your room, change them whenever you want.read more
